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Demondoguk
Newbie
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Message 1 of 7

Do BT Engineers work today?

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BT made an appointment to fix a fault on my line for today. I called the helpdesk to get an idea what part of the day they are likely to show up and you have a message saying that you are all off for the bank holiday.

 

Does this mean that my engineer will still show up? BT confirmed the appointment three times with me with two different people.

 

Am I going to be waiting in all day for nothing or will the engineer show?

 

Thanks

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6 REPLIES 6
Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: Do BT Engineers work today?

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It is possible, as Saturday is part of the normal working week for some of the field staff. The official Bank Holiday is Monday.
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hamish72
Recognised Expert
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Message 3 of 7

Re: Do BT Engineers work today?

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Why should today be any different (as in do they ever work LOL )

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If any post helps tick the star box on the left
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Just cause Im paranoid dont mean they are not out to get me





Demondoguk
Newbie
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Message 4 of 7

Re: Do BT Engineers work today?

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Thank you. Is there anyway of finding out when they are likely to show up? Morning, afternoon or evening? As I am supposed to be taking my child to a birthday party this afternoon.

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Demondoguk
Newbie
1,653 Views
Message 5 of 7

Re: Do BT Engineers work today?

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Thanks Hamish. You feel me with so much confidence :smileytongue:

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hamish72
Recognised Expert
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Message 6 of 7

Re: Do BT Engineers work today?

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Like most things these days some BT engineers are first rate others C****   hope you get a good one soon :smileyvery-happy:

**************************************************
If any post helps tick the star box on the left
**************************************************
Just cause Im paranoid dont mean they are not out to get me





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Demondoguk
Newbie
1,627 Views
Message 7 of 7

Re: Do BT Engineers work today?

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Got one of the good ones Hamish. Came out, fixed the issue. All good!

 

Internet even syncronises a little bit faster too.

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