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janeh52
Aspiring Contributor
3,329 Views
Message 41 of 98

Re: Fake phone call from BT - broadband will be cut off today

I've also reported to BT n their online form , though the form does not ask for details that would pinpoint the particular type of scam.
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Taffy078
Expert
3,241 Views
Message 42 of 98

Re: Fake phone call from BT - broadband will be cut off today

My favourite response is an Acme Thunderer, a referee's whistle. I've recorded me giving a loud long blast on it - when one of these wallies phone, I play it back when they are speaking. I immediately ask what in Hades are they doing - I tell them that their noise is hurting my ears. It works. "Del from BT" never rings back. Honestly! Smiley Very HappySmiley LOL

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Chris_Sav
Aspiring Contributor
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Message 43 of 98

Re: Fake phone call from BT - broadband will be cut off today

I'm getting two or three of these calls a day, every time from a different number so you cannot blacklist them.

 

Is there nothing to stop this worst nuisance I have ever known

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Distinguished Sage
Distinguished Sage
2,349 Views
Message 44 of 98

Re: Fake phone call from BT - broadband will be cut off today


@Chris_Sav wrote:

I'm getting two or three of these calls a day, every time from a different number so you cannot blacklist them.

 

Is there nothing to stop this worst nuisance I have ever known


Buy a phone with a call blocking feature, like the BT8500, then they have to announce who they are, and you can reject the call. They most likely will not want to say anything, and just move on to the next target.

If they are not on your personal list, they can be sent to answerphone automatically.

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bratman91
Aspiring Expert
2,295 Views
Message 45 of 98

Re: Fake phone call from BT - broadband will be cut off today

I can confirm that the BT8600 (which probably works just like the BT8500) is excellent at stopping these scam calls. I haven’t had a single one since installing the 8600 about a year ago.
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2,288 Views
Message 46 of 98

Re: Fake phone call from BT - broadband will be cut off today


@Chris_Savwrote:

I'm getting two or three of these calls a day, every time from a different number so you cannot blacklist them.

 

Is there nothing to stop this worst nuisance I have ever known


Hi @Chris_Sav  As no communication business can stop these type of calls, you need to strengthen your defences. I found that by using call blocking technology such as a phone with Truecall built in it has stopped 100% of nuisance calls. Hospital appointments etc. are always willing to annouce themselves.

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Moderator
Moderator
2,246 Views
Message 47 of 98

Re: Fake phone call from BT - broadband will be cut off today

Hi @Chris_Sav

Sorry to hear you've been receiving these calls. To try to help I've included some links below.

If you can spare a few moments and have the numbers that called you as part of this scam, please fill out the information on the report a scam link below. This really helps the security teams to stop calls like these being received by customers.

Information on Fraud Activities and Scams

How to Report a Scam

Thanks

Stuart

Community ModeratorStuartH
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RobFletcher
Expert
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Message 48 of 98

Re: Fake phone call from BT - broadband will be cut off today

Can I say thanks for the reporting form. I urge evceryone who gets scam calls to report the numbers and tell all their friends and neighbours to do the same.

Are BT using this data to stop more calls getting through? If you tick the boxes to say you didn't allow access to computer or banking, will the report still be taken seriously?

Do these various phones which need the caller to say who they are manage to block those automated messages which say "This is BT" etc? 

We need a system which does not rely on you blocking a number you got because the scammers change the numbers all the time making the 100 blacklist pretty much useless. So ...

I use the Do Not Disturb with VIP list to block every call to my mums phone 24/7 so only those on the VIP list actually ring.  To date we are on 651 calls sent to voicemail - yes 651!!! So it does work, but costs £3.50 per month.

Hope this helps, and please, in Strictly terms .... "keep reporting"

Rob.

 

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Taffy078
Expert
2,133 Views
Message 49 of 98

Re: Fake phone call from BT - broadband will be cut off today

I stand by my Acme Thunderer solution  - not that I would ever do anything with an H&S risk for the caller, even if they are liars/scammers etc. as if . . . . Man Wink

Just had another two calls - one about BT cutting etc and the other from an asian source calling about my Microsoft problem. Number was withheld.

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jenks52
Newbie
1,649 Views
Message 50 of 98

Re: Fake phone call from BT - broadband will be cut off today

These calls, from an autmated machine voice, have returned with a vengence for 2019. 

The displayed number is always different, so blocking them isn't worth the effort. 

It seems to me that unless and untill there is international agreement to allow Openreach to block incoomming overseas calls that do not have a valid and traceable number nothing can stop them. Increasingly we don't use the land line: so far mobiles seem not to be targetted in this way. 

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