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parkesy
Contributor
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Message 1 of 2

Finding out when phone line is going to be fixed

Along with quite a few people in Clapham, our phone line is down, and has been since Wednesday. So far, I've been told that it will be fixed by the 21st Jan! In the mean time, I'd like to find out 1) what the problem is 2) a realistic time frame for when it will be fixed. Does anyone know who I can call to find this out? I can't track the fault on BT's website because it keeps crashing.

 

 

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Distinguished Guru
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Message 2 of 2

Re: Finding out when phone line is going to be fixed

Hi

The only real ways to get an update is 1. Via the fault tracker or 2. Call  0800 800 151 and ask for an update. (or 0330 123 4151 from a mobile)

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