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Moderator
Moderator
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Message 21 of 23

Re: HELP! New build provision incomplete 8 months

Hi @Conectionless,

 

Thanks for posting. @NeilO is dealing with this and will be calling later this evening to discuss further.

 

Cheers

 

David

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Conectionless
Aspiring Contributor
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Message 22 of 23

Re: HELP! New build provision incomplete 8 months

Well I've finally been given a quote for getting works done for a phone line £1700 but no invoice or way to pay. Since Neil o moderator emailed me this info 2 further orders have been made ( a total of 13 orders since Feb). An engineer was supposed to visit today but was a no show.
I've verbally agreed to pay this amount but if it's not done by 31st they may cancel this order and I will have to start again.
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Moderator
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Message 23 of 23

Re: HELP! New build provision incomplete 8 months

@Conectionless we're still working on this for you, as you're aware it's been quite difficult getting Openreach to accept the orders and we've had to replace it again but we're getting them to link it back to the original survey so no need to worry about the 31st deadline at the moment. Hopefully we'll have further updates from Openreach in the next few days. 

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