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jamesmonk
Beginner
33,832 Views
Message 1 of 22

Help Needed with Master Socket Wiring

Hi All,

 

I need some help wiring up my master phone socket. I was having some broadband issues a few weeks ago and to determine whether or not the problem was with my ISP or Phone Line I took off the front of the socket to plug my router/phone into the test port as I had no internet through the normal port (it ended up being an ISP problem). Long story short I had the phone cable plugged into the normal socket but hadn't screwed the fascia back on, stood up caught my foot in the phone cable and ended up pulling some of the wires out (I can only get a phone line and broadband through the test port not the main port). The phone line still works through the main socket but my internet doesn't, so I can only assume I've disloged a wire for this?

 

Here is a photo of the socket as it currently looks:

phone.jpg

 

I have the following wires avaiable:

 

Blue/White - Not connected

Green/White - Not connected

Orange/White - Not connected

 

Orange - Connected to pin 5

Black - Connected to pin 5

Blue - Connected to pin 2

Light Green - Connected to pin 2

Dark Green - Connected to pin 3

 

Any help/advice appreciated! Do I need to buy a specialist tool to get the wires in their appropriate sockets?

 

Thanks,

 

James

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Message 2 of 22

Re: Help Needed with Master Socket Wiring

the wires connected to the front plate are your extension sockets and should be connected to terminals 2 & 5.  easiest way to make sure right wire to right conenction is to check your extension sockets and see which wire goes to 2 and which to 5 and then wire accordingly.   you may need an IDC tool to locate the wires back



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Message 3 of 22

Re: Help Needed with Master Socket Wiring

Mmm

Strange wiring at the moment.

I assume you have not re terminated any of the wires, Do you have an outside extension bell? (black/green pair)

Can you check what colours are being used on your extension socket.

 

 

Note for self, must type quicker than IMJ:smileyembarrassed:

 

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Message 4 of 22

Re: Help Needed with Master Socket Wiring


@Devon_Dave wrote:

 

Note for self, must type quicker than IMJ:smileyembarrassed:

 


you must be really slow then - or maybe I just read it before you  LOL :smileyvery-happy:



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jamesmonk
Beginner
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Message 5 of 22

Re: Help Needed with Master Socket Wiring

Thanks for the reply, no I've not touched the existing wiring (I wouldn't have a clue where to start!).

 

There is a black wire going to terminal 5 and 3 different green wires (green/white, dark green and light green) but none of them are paired off, they're just loose single wires.

 

I've just had a look at one of the extension sockets and it has the following wires connected up (I can post a photo if it helps):

 

Orange to terminal 5

Blue to terminal 2

Green to terminal 3

 

Thanks,

 

James

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Message 6 of 22

Re: Help Needed with Master Socket Wiring


@jmdesignsolutions wrote:

 

Orange to terminal 5

Blue to terminal 2

Green to terminal 3

 

Thanks,

 

James



then you should have an orange wire on 5 and a blue on 2 in master and I would disconnect bellwire on 3 in both



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Message 7 of 22

Re: Help Needed with Master Socket Wiring

Wiring seems ok (although not standard colours, there may have been a fault at some point and someone has substituted the wire on term 5) I assume that you have plugged the frontplate back in when trying to get dial tone on the extension socket?

 

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Message 8 of 22

Re: Help Needed with Master Socket Wiring

you need to look at other extension sockets as it appears the socket disconneted is cnot the one you have looked at as orange and blue are still connected



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jamesmonk
Beginner
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Message 9 of 22

Re: Help Needed with Master Socket Wiring

Hi Guys,

 

Thanks for your help with this, I've just double checked the dial tone with the front plate screwed back in and there's nothing.

 

I've gone around and looked at all 3 extension sockets.

 

Extension 1

Solid blue to terminal 2

Solid green to terminal 3

Solid orange to terminal 5

 

Extension 2

Solid white to terminal 2

Solid orange to terminal 5

 

Extension 3

Solid blue to terminal 2

Solid green to terminal 3

Solid orange to terminal 5

 

I can't get a dial-tone or ADSL through any of the extensions.

 

Hope that's of some help!

 

Thanks,

 

James

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Message 10 of 22

Re: Help Needed with Master Socket Wiring

are you getting anything at master if the faceplate is replaced - should work regardless



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