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Amycfc1888
Beginner
137 Views
Message 11 of 13

Re: Help! No dialling tone on phone

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Just done this and but I haven't received an immediate confirmation to my email address like the previous 2 emails I have sent so I'll wait and see what happens, thanks

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Distinguished Sage
Distinguished Sage
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Message 12 of 13

Re: Help! No dialling tone on phone

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You should have received a tracking number, on the next screen after you submitted the form. You would not get an e-mail until its your turn in the queue.

Its not the same as the normal BT contact form.

 

Keep a note of that tracking number.

 

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Amycfc1888
Beginner
129 Views
Message 13 of 13

Re: Help! No dialling tone on phone

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Aww right ok, yeah I've kept a note of the tracking number here, thanks again

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