This morning at 8AM the phone rang and an automated message told me that a manager would call between 10 and 12. Of course, there's been no call.
Any suggestion as to what I should do to get this sorted out? I feel insulted by BT's behaviour.
I am sorry to hear you haven't received your call back. I can look into this for you. Please could you send me in your details using the "Contact Us" link found in my profile?
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Paddy, that was a kind offer. I sent you my details yesterday. Can you tell me when I can expect to hear from you?
The forum mods normally reply within3/5 working days after you have contacted them
They will contact you personally by email or phone