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lines_man
Aspiring Expert
308 Views
Message 11 of 13

Re: How do I email a complaint about the 'wayleaves department'?

'Thanks Keith, that's a great help. I've just emailed a complaint to BT Openreach. Fingers crossed that they answer their emails unlike the Wayleaves Department. It's not damaged or dangerous equipment....it's just a telegraph pole has suddenly appeared in the ground 5 metres from my office building and I want to know where the wires are going, especially if it is over my land or buildings.'

Is the Pole on your land? If not then you're chasing the Wrong people, Wayleaves is for when Openreach/BT Network Equipment needs to be installed on your land, it's not for general enquires about why a Pole has been put on common land or where any of its cables are going.....

There should be a Planning Notice attached to the Pole with a number on it to object to its placement, maybe they can assist as to why it's there.....
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Distinguished Sage
Distinguished Sage
304 Views
Message 12 of 13

Re: How do I email a complaint about the 'wayleaves department'?

linesman, The message you are replying to was posted over two years ago.

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lines_man
Aspiring Expert
299 Views
Message 13 of 13

Re: How do I email a complaint about the 'wayleaves department'?

Oh yeah, wasn't paying attention.... Just wanted to get my two pence worth in as usual.........
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