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countryhome
Contributor
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Message 1 of 5

How hard can it be to find out about adding an extra phoneline without having to call BT ???

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Unbelievable, the website sends you in circles !

 

You start off on this page :

 

https://www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=29984

 

Click on 'get an extra line' and you get taken to this page :

 

http://bt.custhelp.com/app/answers/detail/a_id/35109

 

Click on 'find out more ...' and you get taken to this page :

 

https://www.productsandservices.bt.com/products/landline/new-landline

 

Click on 'Already with BT? Order an extra line' at the bottom and you get taken to this page :

 

https://www.productsandservices.bt.com/consumerProducts/displayCategory.do?categoryId=CON-BTLIFE-PHO...

 

And if you click on 'More about line rental and new lines' or 'How can i order a new telepheon line' it take you back to the first link i posted in this message !

 

Can anyone give me a link that tells me what the costs are to run an additional phone line with a new number please ?

 

 

Thanks.

 

 

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4 REPLIES 4
Distinguished Sage
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Message 2 of 5

Re: How hard can it be to find out about adding an extra phoneline without having to call BT ???

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you could also phone uk sales who have helped others 08007830056 or customer options 0800 800 030
countryhome
Contributor
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Message 3 of 5

Re: How hard can it be to find out about adding an extra phoneline without having to call BT ???

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Thanks John, wilco 🙂

 

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monarchjock
Aspiring Expert
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Message 4 of 5

Re: How hard can it be to find out about adding an extra phoneline without having to call BT ???

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Countryhome "How can I find out info about a 2nd line without having to phone BT?"

 

John46          "Why don't you phone BT?"

 

Countryhome " OK, Sounds like a good idea"

 

 

 

Eh!!! Am I missing something here?

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Distinguished Sage
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Message 5 of 5

Re: How hard can it be to find out about adding an extra phoneline without having to call BT ???

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because calling with this sort of question is the best option as customer options are UK based
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