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Distinguished Guru
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Message 11 of 12

Re: I've just received automated call from 01293739229 claiming to be BT Fraud dept, is this bogus?

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@Butterfly72wrote:

Hi yes my husband took the call it definitely said it had been hacked press one or two this is b t and my husband said we had to download a software he ignored it and put the phone down 


My reply sort of came out wrong, the usual scam call does say the internet (or account or IP address) has been hacked.

The scammers usually then try to get users to download or use Teamviewer (or similar package). That can enable remote access to the computer - allowing them to do all sorts of nefarious things.

Hanging up and getting on with your day without worry is the thing to do.

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Beginner
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Message 12 of 12

Re: I've just received automated call from 01293739229 claiming to be BT Fraud dept, is this bogus?

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Thank you this is what I told my husband to do as I had a feeling we hadn’t been hacked but he does worry about being hacked 

K Kirk
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