Have just had a phone call from someone stating that they were from BT technical department (sounded like an Indian call centre) and that my IP address had been compromised as it was now a public IP address not a private one. Is this a scam and if so has anybody else had these calls.
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It's a well known scam, BT can't do anything to stop it.
If you report it here
the number can be added to the Call Protect blacklist but it won't stop these scammers using another number.
Like many others, I receive these types of calls on a fairly regular basis.
Another similar one is a recorded message, asking you to press '1' to get put through to an engineer (DON'T!).
Best thing to do with these is hang-up, block the number (if you have Call Protect), and report it to BT here:
and Action Fraud here:
Yep a complete scam, just ignore it or just humour them for a while. At least whilst you are doing that they are not calling someone else