I'd like remove an old, unused ISDN box from my sitting room. It's currently sited on the wall with a cable running into the main phone socket. Does BT provide a removal service, and if so so, how much would this cost?
Welcome to this user forum.
Openreach would remove it for you. Are you a BT Residential or BT Business customer.
You would have to ask BT to arrange a visit to remove it. There would be a charge, possibly the standard £130 charge.
I can see this causing confusion with the helpdesk
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.