Can anyone help please?
We are having problems recieving incoming calls.
We can make outgoing calls and broadband is fine.
When someone tries to call, our landline phone rings once then cuts off.
We have tried two different phones in the test socket and still we have this problem.
stinchy1979: Have noticed your post 30-08-2015. We are having the same problem since late 2018. Different phones connected to the landline make no difference. An incoming call rings typically twice and then stops. We also know people on the same 01273 prefix (Brighton) with the same problem. When I ring the BT helpline they just test our landline and say it is OK. I think it must be in the BT network, not on our premises. Possibly at the exchange.
Did you get any explanation or solution to your problem?