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jammy33
Beginner
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Message 1 of 4

Incorrect openreach address

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My registered address with openreach seems to be inconsistent with my BT address and I'm having problems whenever I order services.

Is anyone able to help as BT have basically said nothing can be done.

Thanks
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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: Incorrect openreach address

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Hi @jammy33 Welcome to the forum and thanks for your post.

 

Sorry you have been told that you cannot get the records fixed. I'm sure we will be able to sort this out for you. 

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

 

PS please include your full postal address on the form. 


Thanks
John

Community ModeratorJohnC
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jammy33
Beginner
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Message 3 of 4

Re: Incorrect openreach address

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Ok thank you, have messaged

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Moderator
Moderator
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Message 4 of 4

Re: Incorrect openreach address

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Thanks for taking my call today @jammy33. I'm glad I was able to get this sorted for you. Post back if you have any other problems and we'll be happy to help.

 

All the best

 

David

Community ModeratorDaveM
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