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Beginner
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Message 1 of 2

Is is possible to get my phone line working with out another engineer visit?

I phoned for home move on 4th March and had engineer come to set up on 20th March and they found a fault on outside the property. I keep getting open order updates saying dates keeps changing and stuff.one of the updates said the engineers have complete one half of the work at cabinet and said engineer will need to come set up at home again.timeline now says activation date will be 16th June now. Its way to long to wait cant open reach get my internet working from outside of my home. the engineer who visited last time already fitted a new phone socket. I have someone in household who is working from home at moment. all we currently have is mini hub.keeping us connected.

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Distinguished Guru
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Message 2 of 2

Re: Is is possible to get my phone line working with out another engineer visit?

Have you tried plugging a corded phone into the main telephone socket to check if you have a dial tone? 

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