cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Expert
394 Views
Message 1 of 4

Is it possible to block a number other than by using the button on my phone?

Go to solution

Belated best wishes for 2020 to all the BT staff, the community expert and all the users.

I was expecting a phone call from Amazon this morning. The phone rang;  there was a recorded message that I immediately recognised as a fake so I terminated the call.

Is there a way that I can block future calls from that number, please? 

PS The number was 0121 376 8688. Is BT here still asking us to submit such numbers? I can't find the thread.

0 Ratings
Reply
3 REPLIES 3
Highlighted
Distinguished Sage
Distinguished Sage
386 Views
Message 2 of 4

Re: Is it possible to block a number other than by using the button on my phone?

Go to solution

https://community.bt.com/t5/Landline/Report-a-Scam-call/td-p/1901810



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
Highlighted
Recognised Expert
379 Views
Message 3 of 4

Re: Is it possible to block a number other than by using the button on my phone?

Go to solution

@Taffy078wrote:

 

Is there a way that I can block future calls from that number, please? 

Yes, use call protect.  Here is a link :-

https://home.bt.com/login/loginform?TYPE=33554433&REALMOID=06-f1aca0f0-9277-1028-a2aa-843bdb4e0000&G...

PS The number was 0121 376 8688. Is BT here still asking us to submit such numbers? I can't find the thread.  Here is a link :- https://www.bt.com/consumer/edw/scams/


 

Highlighted
Newbie
344 Views
Message 4 of 4

Re: Is it possible to block a number other than by using the button on my phone?

Go to solution

Report it to BT directly, the customer service team 

Use BT call protect 

Join TPS, theyre not perfect but do reduce spam calls 

Report on https://scam-caller.co.uk/ to warn other people

Report to action fraud

 

0 Ratings
Reply