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Distinguished Sage
Distinguished Sage
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Message 11 of 12

Re: Landline built off wrong exchange.


@generalexception wrote:

Same problem as this thread here it seems!

https://community.bt.com/t5/Landline/Ensure-new-line-order-is-routing-to-correct-exchange/td-p/19422...

Maybe @JohnC2 can help?


Any one of the moderators will be able to help, there is no need to ask again on another thread, as it will cause confusion.

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Moderator
Moderator
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Message 12 of 12

Re: Landline built off wrong exchange.

Hi @generalexception,

Welcome to the Community and thank you for posting. I'm sorry things have gone so badly wrong with the activation of your telephone service. I can understand your frustration, it shouldn't take 7 engineers to activate the service. I'd like to take a look at what is happening with your order.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

 

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