Been plagued with an annoyingly intermittant noisy line during voice calls for weeks now, and it's starting to affect the broadband.
I've just had a polite but infuriating online chat with someone as a result of trying to report this fault online. I think the OP's script didn't allow for the possibility of an intermittant fault.
It's infuriating as I have 25+ years of design/test experience in UK Telephone exchanges (Worked on System-X Mainly), including *thousands* of line card repairs - I can talk 'local loop' with the best of 'em! The local wiring in this semi-rural location isn't the best (AL, I think, not CU) had has been mauled about quite a bit lately as other local residents have had similar issues fixed..
What's the best way to 'escalate' this to the point where someone from BT or OpenReach will take ownership of this and try and track down this intermittant issue these days?
Solved! Go to Solution.