Having been passed around various departments I'm resorting to look to you kind souls for some advice!
There's an old disconnected phone line connected to my house from a nearby telegraph pole (if that's what you still call them!!) The particular line hasn't been used for 10+ years, maybe more. The bracket attaching it to the house has recently come loose from the house causing it to hang down.
I'm trying to find out who is responsible for making it safe? I'd have imagined it's still BT's equipment but BT keep referring me to Virgin - Virgin correctly point out that they provide my phone line through their own Fibre Network so it's nothing to do with them.
Can anyone advise?
Thanks in advance!
Solved! Go to Solution.
Thanks - maybe I'll have to give them another go - I've rung them already and they referred me to Virgin!