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Silster85
Beginner
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Message 1 of 2

Moving phoneline placement and removal of second

Hello, 

 

I have a question regarding two, I believe to be, BT phone lines which are not in use.

 

Firstly the old main line point is currently drilled through the wooden frame of our sash windows, I am having the windows replaced with new uVPC and would like the line to be put through the wall instead. It won't be used, but may need in the event of switching phone provider.

 

Secondly, the previous owners had a second line installed into one of the back rooms of the house. Is it possible

to have this line removed completely.

 

Are these both work that needs to be undertaken by BT, or can any telecommunications company carry out the work. If only BT, what would I be looking at as far as cost.

 

Many Thanks,

Dave

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1 REPLY 1
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Moving phoneline placement and removal of second

Its Openreach, not BT Retail you need to contact. They own the external lines and are the only ones allowed to work on them.

 

Use this form.

https://www.openreach.co.uk/orpg/home/submitFeedback.do?contactReason=remove_relocate_external_netwo...

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