I have a question regarding two, I believe to be, BT phone lines which are not in use.
Firstly the old main line point is currently drilled through the wooden frame of our sash windows, I am having the windows replaced with new uVPC and would like the line to be put through the wall instead. It won't be used, but may need in the event of switching phone provider.
Secondly, the previous owners had a second line installed into one of the back rooms of the house. Is it possible
to have this line removed completely.
Are these both work that needs to be undertaken by BT, or can any telecommunications company carry out the work. If only BT, what would I be looking at as far as cost.