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Distinguished Sage
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Message 11 of 30

Re: My Phone number been given to another!

just leave it in the mods hands now and avoid the help lines as it will only cause more confusion
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hicky56
Contributor
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Message 12 of 30

Re: My Phone number been given to another!

HI John.

 

I didnt see your reply until today

 

A call centre chappy phoned up later that day and asked if the engineer visited (they'd phoned twice during the afternoon) - after telling him its not his fault he still copped him both barrels!  After asking what lights are on my hub I said its not bleddy on as the phone line has a crossed connection. He did seem to listen a bit more than the others and arranged for an engineer to visit on 3 march.  This engineer will know about line problems and broadband and not just one or the other.

 

Somebody spoke to my wife a couple of days after and said he is investigating (Irish not Indian this time)

 

 

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Distinguished Sage
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Message 13 of 30

Re: My Phone number been given to another!

that would have been one of the mods they are based in Northern Ireland i would just leave it with them to avoid any confusion
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hicky56
Contributor
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Message 14 of 30

Re: My Phone number been given to another!

Right futher update on BT incompetance.

 

Another day taken off work for and engineer visit - and no engineer turned up !"%$¬"%¬"¬!^¬!!!!!

 

Plugged my hub in waited and the lights were blue - turned off to wait for engineer.

 

Rang my number from mobi - heard ringing tone but my landline not ringing.

 

Rang my mobi from my landline - and got a totally new number.

 

check my acount online and its 'my' proper number there and aslo couple of calls to unknown mobiles!

 

WTF is going on CBA to ring india even to give some hapless sap a mouthfull

 

Any ideas John46 - you said leave it to the mods. How can I speak to one of them? I don't want to put my mob number on a public forum and if they ring my number Like Neil did god knows who they'd get!

 

 

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Distinguished Sage
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Message 15 of 30

Re: My Phone number been given to another!

i will try to get the mods to recontact you
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Moderator
Moderator
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Message 16 of 30

Re: My Phone number been given to another!

Hi Hicky56,

 

I can see my colleague Neil is dealing with your case. I get him to get in touch with you. 

 

Thanks

 

Paddy

Community ModeratorPaddyB
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hicky56
Contributor
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Message 17 of 30

Re: My Phone number been given to another!

Thanks chaps - but how will he contact me - don't want to put my mobi on public forum and who knows where 'my' landline rings

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Distinguished Sage
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Message 18 of 30

Re: My Phone number been given to another!

possibly by email or the number your wife took the call on
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hicky56
Contributor
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Message 19 of 30

Re: My Phone number been given to another!

The number my wife took the call on was my number which has vanished......

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Distinguished Sage
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Message 20 of 30

Re: My Phone number been given to another!

email in that case
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