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Kildo
Newbie
187 Views
Message 1 of 2

Neighbours phone line taps our window all day and night

We have recently moved into our house and have noticed that our neighbours phone line crosses our property from the pole to their house, which wouldn't be a problem at all, but the wire touches our bedroom bay window and taps it all day and night.
My question is, do I speak to the neighbour about it? Or openreach? Would I have to pay when it isn't my phone line at fault but is a poorly installed line?
Thanks.
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1 REPLY 1
Distinguished Sage
Distinguished Sage
177 Views
Message 2 of 2

Re: Neighbours phone line taps our window all day and night

Out of courtesy I would speak to your neighbour first and get them to contact their phone provider who in turn should contact Openreach who are responsible for moving the line.

If the neighbour doesn't do anything about it you could contact Openreach and report the matter your self

See link

https://www.ournetwork.openreach.co.uk/damage-or-theft/report-damage.aspx

It will not cost you anything as it is not your line.

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