Hi, I am adding/converting an extension to an existing dwelling, which will then become a stand-alone additional dwelling.
I would like to make an application for a quote for a new telephone line to be installed.
Open-Reach have advised I need to contact my provider, so can anyone advise me a BT email address or weblink to make this application?
From here under FAQ's -
If you are taking a BT Infinity package, then we won't charge you for installing or reconnecting your line. If you are taking a BT Broadband package, then we will charge you £30 for installing a new line. These charges apply whether or not you add BT TV to your package.
If you are ordering a BT Phone package, you may have to pay a connection charge but we'll let you know when you order. There is usually a £70 fee for activating an existing line that is provided by BT or another provider, and a £140 fee for installing a new line.
Hope this helps.
Note that they maybe a delay in new line installs, as Openreach are only starting to visit customer properties folllwing COVID-19 restrictions.
Thanks for the info CJT80.
Do you have a contact website or email I can contact to make the application?