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Distinguished Sage
Distinguished Sage
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Message 31 of 162

Re: New Digital Voice home phone service on BT


@Andy005 wrote:

My handsets connect via the WPS button @Keith_Beddoe which is why I assumed they used wifi.


It is somewhat confusing, as there may be two systems in use, or it could be that the WPS button serves a dual purpose, one of which is to pair the handsets as you would with DECT ones.

I assume the handsets do not display the name of the wireless network they are connected to?

The clue would be in the range of coverage. If a normal mobile handset loses its wireless connection at a distance, do the BT handsets still work?

If they do, then that would be an indication that they are using  DECT frequencies, which I would have expected them to use. DECT makes very good use of the available bandwidth as it works in a similar way to mobile phones.

 

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Message 32 of 162

Re: New Digital Voice home phone service on BT

I can't find anything which suggests what network they're connected to. What I have noticed is that at the furthest point in my house from the SH2, the DV handsets can start beeping because they are close to being out of range but they have never dropped a call. I don't ever remember having any range issues with my DECT phones, but then again I don't think they have an out of range alarm so I wouldn't have known anyway.

If DECT has a much better range then I would say the handsets I have are operating over wifi, the range seems comparable to the wifi signal on my phone.

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Message 33 of 162

Re: New Digital Voice home phone service on BT

I'm no expert but once the service is switched on you just register the DV handsets to the Smart Hub 2 and everything works.  If you plug an ordinary phone into the Master Socket you do not get  dial tone, just the unobtainable (continuous) tone.

 

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Distinguished Sage
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Message 34 of 162

Re: New Digital Voice home phone service on BT

BT DECT handsets like the BT4600, will beep if they are out of range, but I never get that far away.

WiFi is a very inefficient medium for phone calls and has issues with QOS and interference, so I think you will find that DECT is being used, even though there may be no specific mention of it, so as not to confuse the average user.

DECT is capable of very high quality calls, as was the case with the old BT Hub phones.

Unfortunately, the facilities offered by DECT phones, can be very specific to the model, and other phones may not work with them.

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Message 35 of 162

Re: New Digital Voice home phone service on BT

@Andy005 

Check you handset menu settings and you will see mention of dect. If you go to hub manager then home then select your home number then you will again see reference to dect



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Message 36 of 162

Re: New Digital Voice home phone service on BT

I have no idea myself @Keith_Beddoe as I'm only commenting as a 'layman'. I had Panasonic handsets before and as far as I know they didn't alert when going out of range

I bought the BT 4600 for my Mum, but as with most things these days the information that's supplied with them is about as much use as a chocolate teapot. I didn't know it had an out of range indicator and I've been through the full (downloaded!) user guide a few times.

Back to DV, how it connects isn't really important to me, it does the job which is what really counts.

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Message 37 of 162

Re: New Digital Voice home phone service on BT

There's no reference to DECT that I can see in hub manager @imjolly  but I didn't notice it (or rather remember) in the handset settings.

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Message 38 of 162

Re: New Digital Voice home phone service on BT


@Andy005 wrote:

 

I bought the BT 4600 for my Mum, but as with most things these days the information that's supplied with them is about as much use as a chocolate teapot. I didn't know it had an out of range indicator and I've been through the full (downloaded!) user guide a few times.

 


I have never tried it, but I think there may be a message similar to the message you get if the base unit is turned off. I would have to walk down the road with the phone, to be sure.

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Message 39 of 162

Re: New Digital Voice home phone service on BT


@Andy005 wrote:

There's no reference to DECT that I can see in hub manager @imjolly  but I didn't notice it (or rather remember) in the handset settings.


just checked hub and can't find it now but is there on phones - menu/settings the scroll down and find dect settings



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Message 40 of 162

Re: New Digital Voice home phone service on BT

So does this service require a smart hub? Or can we use the phones with another WPS capable router? 

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