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Ethomson2002
Beginner
569 Views
Message 2 of 6

New Master Socket in New Build

I've been having lots of problems getting BT installed but open reach should have completed work next week but I have no master socket in the house - do BT install this for me? Any help appreciated
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5 REPLIES 5
Ethomson2002
Beginner
558 Views
Message 1 of 6

New Master Socket for New Build

I've been having lots of problems getting BT installed but open reach should have completed work next week but I have no master socket in the house - do BT install this for me? Any help appreciated
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Distinguished Sage
565 Views
Message 3 of 6

Re: New Master Socket in New Build

the master socket will be installed by Openreach when your service is installed at your home
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Ethomson2002
Beginner
564 Views
Message 4 of 6

Re: New Master Socket in New Build

Is this the case for new build properties?
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Distinguished Guru
554 Views
Message 5 of 6

Re: New Master Socket in New Build

Normally, the builder would pre-wire the house, and just leave Openreach to connect up their cable to it.

 

But if you haven't got a master socket at all, then Openreach are going to have to install one.

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Distinguished Sage
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Message 6 of 6

Re: New Master Socket for New Build

your post has already been answered on your other thread
please do not make multiple posts as you may miss the reply you need

 

https://community.bt.com/t5/Phones/New-Master-Socket-in-New-Build/td-p/1491710

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