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tonebri
Newbie
365 Views
Message 1 of 4

New phone line

Moved into a house with an extension. When we checked the phone line was a cable service from Virgin Media delivered through their dedicated cable.

 

We are looking to have a phone line installed to deliver phone and broadband services. However we cannot find a connection box on the outside of the house and their is nothing inside the property to connect a phone too.

 

we believe that the extension has been built over the existiing line feed into the property and that the wires were pulled back through to the edge of the property Somewhere.

 

It appears that the services for phonelines are underground but have no idea where they connect from the road.

 

Would pulling a new line through from the road be covered by the standard charge?

 

 

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NGAMOD
Aspiring Contributor
345 Views
Message 2 of 4

Re: New phone line

Hi, have a look around the outside of your house for a grey/white junction box if in fact your house is ug (underground) fed. Now, if you do find it, it doesnt mean that the socket will be right there, it can be ran anywhere in the property from there, and could maybe have been cut. It will be more than likely a BT 66 outside.
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NGAMOD
Aspiring Contributor
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Message 3 of 4

Re: New phone line

Appologies.....it double posted me.

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plainview
Recognised Expert
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Message 4 of 4

Re: New phone line

If the previous home owner built the extension over where the lead in for the telephone service enters the house then you would need a planner/survey officer out from Openreach to check where the new feed would have to go and they would cost up how much it would be.

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