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Unclenorm
Newbie
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Message 1 of 2

No Caller Number Display since August 2014

Caller number display ceased to function on 9th August last year.

 

Since the we have been through the fault reporting process 3 times. Had an aborted (by Openreach) engineer visit and received a statement letter from BT saying they are looking in to the problem, it will take time etc etc.

 

My equipment works at my neighbours house. The neighbours phone has been tried in my house and does not work. I have removed filters, unplugged everything, tried the Master Socket. None of these things works.

 

It is very tough to run my business without Caller Number Display.

 

Can it be fixed???

 

If I switch to another provider will Caller Number Display then work??

 

Help!

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Moderator
Moderator
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Message 2 of 2

Re: No Caller Number Display since August 2014

Hi Unclenorm,

 

Welcome to the community forum. I am sorry to hear that you are having problems with the Caller Display. I'll be able to take a look at this for you. Please can you send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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