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xreyuk
Aspiring Contributor
1,016 Views
Message 1 of 4

No dial tone on test socket, but dial tone at master socket.

Hey guys,

Think we have a line fault but we have no dial tone on the test socket, but have dial tone at the master socket. Seems strange to me that that's even possible.

Can someone explain?
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3 REPLIES 3
Distinguished Sage
Distinguished Sage
1,014 Views
Message 2 of 4

Re: No dial tone on test socket, but dial tone at master socket.

sounds like your 'master' is not the master socket just an NTE5 being used as an extension. 



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plainview
Recognised Expert
1,012 Views
Message 3 of 4

Re: No dial tone on test socket, but dial tone at master socket.

I would agree with Imjolly. I bet if you took the backplate off the NTE there would be nothing connected to the A & B terminals.

 

Quite a common thing to do, have done it myself on a few occasions when swapping a master and extension round on a FTTC provision if the NTE is flush mounted.

 

Do you have any other NTE's in the house, including the attic?

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Distinguished Guru
1,001 Views
Message 4 of 4

Re: No dial tone on test socket, but dial tone at master socket.

Sounds like it is not a line fault as you have dial tone into your house, albeit not on the test socket. What sort of problems are you having.
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