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grannyand
Beginner
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Message 1 of 5

No dial tone one one of two handsets BT8600

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I have BT8600 with two handsets.

Both have worked perfectly until recently.

Now one of the handsets has no dial tone.  Also when someone phones me, on that handset I can't hear the  caller.  Everything else on it works fine.

The other handset still works perfectly.

 

Is there anything I can do, or is the handset kaput?

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4 REPLIES 4
V_Meldrew
Recognised Expert
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Message 2 of 5

Re: No dial tone one one of two handsets BT8600

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Sounds like the earpiece is defective, can you hear anything from that phone in handsfree mode

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Distinguished Sage
Distinguished Sage
156 Views
Message 3 of 5

Re: No dial tone one one of two handsets BT8600

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Its worth taking the batteries out for a couple of minutes, and then putting them back in, just in case the internal hardware has locked up.

grannyand
Beginner
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Message 4 of 5

Re: No dial tone one one of two handsets BT8600

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The battery solution worked.

Many thanks!  I'm glad it was so simple.

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Distinguished Sage
Distinguished Sage
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Message 5 of 5

Re: No dial tone one one of two handsets BT8600

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Excellent 😀

Its often something simple.

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