You didnt get the money you paid each month for your services when you didnt actually have any???? WTF.
This better not happen to me! I've been told a few times I will get it back as credit.
They reconnected us around Day 52 - we were away, but they told us so. A few days later we came back to find it was indeed working.
Yes, we've just learned that the the compensation on offer is very small indeed for so much inconvenience.