So my landline is not ringing when there is an incoming call. It’s volume is up, I’ve tried the test socket, I’ve checked all the wires, I am able to make outgoing calls but when there is an incoming call, the phone registers a call and if you pick up the handset you can chat to the person calling however does not make a sound. I’ve registered a fault with BT but due to Covid-19 I have not been able to speak to an actual human being. has anyone got any home support I could complete in the mean time- now more than ever we need our landline to be working so vulnerable friends and family can contact us. We have limited phone signal on our mobiles so to be without a fully functioning landline is hard. Many thanks
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