cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Beginner
280 Views
Message 1 of 20

ORDI REQUEST

Can anyone help me in finding out how to request an ORDI, have lived in same house and had same phone number for last 23 years but only found out today they dont match ... need to sort out.

0 Ratings
Reply
19 REPLIES 19
Highlighted
Distinguished Sage
Distinguished Sage
278 Views
Message 2 of 20

Re: ORDI REQUEST

@RUISGARRY 

Are you a BT Retail customer?

0 Ratings
Reply
Highlighted
Beginner
257 Views
Message 3 of 20

Re: ORDI REQUEST

No I am a private home owner.

0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
246 Views
Message 4 of 20

Re: ORDI REQUEST


@RUISGARRY wrote:

No I am a private home owner.


Who supplies you phone service?

0 Ratings
Reply
Highlighted
Beginner
238 Views
Message 5 of 20

Re: ORDI REQUEST

BT for the last 23 years to same address.
0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
234 Views
Message 6 of 20

Re: ORDI REQUEST


@RUISGARRY wrote:
BT for the last 23 years to same address.

What is the problem, is your address recorded incorrectly, as all an ORDI request does is to correct any errors with your address as recorded on the Openreach database?

0 Ratings
Reply
Highlighted
Beginner
223 Views
Message 7 of 20

Re: ORDI REQUEST

Hi Keith Yes address is recorded incorrectly
0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
217 Views
Message 8 of 20

Re: ORDI REQUEST

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

0 Ratings
Reply
Highlighted
Beginner
213 Views
Message 9 of 20

Re: ORDI REQUEST

Thank you very much Keith, will await their assistance.
0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
210 Views
Message 10 of 20

Re: ORDI REQUEST

Is your address correct on the Royal Mail database

how did you find out your address is incorrect on openreach database



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply