cancel
Showing results for 
Search instead for 
Did you mean: 
sean4842
Aspiring Contributor
221 Views
Message 1 of 6

Old Broadband Talk Account

Go to solution

Hi, I tried to get BT to delete an old Broadband  talk account today, firstly they told me they had never heard of it and then they couldnt delete it.

How can I get this account deleted?

Sean

0 Ratings
Reply
5 REPLIES 5
Distinguished Sage
Distinguished Sage
216 Views
Message 2 of 6

Re: Old Broadband Talk Account

Go to solution

broadband Talk ceased in december 2016



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
Highlighted
sean4842
Aspiring Contributor
212 Views
Message 3 of 6

Re: Old Broadband Talk Account

Go to solution
Yes I know that but the account still shows in MY BT account and want it removed.
0 Ratings
Reply
Moderator
Moderator
195 Views
Message 4 of 6

Re: Old Broadband Talk Account

Go to solution

Hi @sean4842,

It's good to see you back on the Community and thank you for posting.

I'm sorry you haven't been able to get that old account removed from your MY BT. This is something I'll be able to help you with.

I have sent you a private message with instructions on how to contact me. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

0 Ratings
Reply
Moderator
Moderator
164 Views
Message 5 of 6

Re: Old Broadband Talk Account

Go to solution

Hi @sean4842 

Thanks for taking the time to send us over your details.

I am pleased to have been able to help remove the old account from your MyBT account.  As agreed I'll go ahead and close things off from here.

Cheers,

Robbie

0 Ratings
Reply
sean4842
Aspiring Contributor
155 Views
Message 6 of 6

Re: Old Broadband Talk Account

Go to solution

Many thanks for removing the old account

0 Ratings
Reply