Hi, I tried to get BT to delete an old Broadband talk account today, firstly they told me they had never heard of it and then they couldnt delete it.
How can I get this account deleted?
Solved! Go to Solution.
broadband Talk ceased in december 2016
It's good to see you back on the Community and thank you for posting.
I'm sorry you haven't been able to get that old account removed from your MY BT. This is something I'll be able to help you with.
I have sent you a private message with instructions on how to contact me. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages
Thanks for taking the time to send us over your details.
I am pleased to have been able to help remove the old account from your MyBT account. As agreed I'll go ahead and close things off from here.