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Distinguished Sage
Distinguished Sage
111 Views
Message 11 of 14

Re: Old landline loss distress


@Teapat wrote:

Thank you so much I really appreciate your help. I will be in contact 


I am just a forum member, but worked for BT for nearly 42 years (now retired), so I know how the exchanges work, which is why I do not expect any problems.

There is just no automatic process in place for the sales people to allocate a "stopped" line, as that could be open to abuse, especially if it happened to be a business customer after the number of another ceased business, to poach their customers.

Edit:- I see you now have a reply, how is that for service 😀

Teapat
Aspiring Contributor
109 Views
Message 12 of 14

Re: Old landline loss distress

Thank you very much 

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Teapat
Aspiring Contributor
108 Views
Message 13 of 14

Re: Old landline loss distress

Its excellent!!!
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Distinguished Sage
Distinguished Sage
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Message 14 of 14

Re: Old landline loss distress

Provided you have replied to the message from @JohnC2 

You should get a reply from one of the team, once your case reaches the top of their queue.

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