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Infinityfan
Aspiring Expert
734 Views
Message 1 of 3

Overhearing Fault on Phone Line

Reported the fault to 151 - hearing another phone conversation in background once or twice, get clear dialling tone and can make and receive calls fine.

 

Told 151 that it even showed itself whilst phone connected to test socket and they said very likely beacuse of this fault on BT's side.

 

Engineer coming next week, any body had/heard of this fault (as distinct from crossed-line fault)?

 

What will engineer do to find where fault located, any idea of likely cause(s)?

 

 

Thanks

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2 REPLIES 2
Distinguished Sage
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Message 2 of 3

Re: Overhearing Fault on Phone Line

yes it does sound like a crossed line somewhere on the network the engineer will carry out a series of tests to locate where the fault is located
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artful42
Contributor
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Message 3 of 3

Re: Overhearing Fault on Phone Line

Crossed line is where you are getting the wrong number/line to your house, you have cross talk on your line, overhearing conversations and is caused by your line picking up current from the other line. This can be caused by poor insulation of the wires, from age or dampness. As John46 says the engineer should perform a series of tests ideally from your house. Although as usual the fault is unlikely to be present when they turn up, but hopefully they may be competent enough to locate it! Capacitance likely to be unbalanced for a start and probably with battery voltage on the line. They'll probably loop your line at exchange and test from your house to get a fault measurement!
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