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EALouise
Beginner
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Message 1 of 3

PIN to retrieve voicemail on BT Yealink W52P

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I've just joined a new office and am trying to retrieve voicemails on the handset (specs in title).  It seems to be set up to do this but I don't know the PIN associated with the account.  There's no record of it in the office and the boss doesn't know it.  How do I reset it or is there a factory default PIN I can try? The issue seems to be at the BT service package end rather than the handset settings.

All information I can find online seems to relate only to setting the handset up, not resolving a lost PIN for a  BT account.

Thanks in advance

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Message 2 of 3

Re: PIN to retrieve voicemail on BT Yealink W52P

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Hi @EALouise   I suspect that is a Business phone. https://business.forums.bt.com

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EALouise
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Message 3 of 3

Re: PIN to retrieve voicemail on BT Yealink W52P

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Thanks, I'll head over there and post my query again
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