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Bernie-the-Bolt
Aspiring Contributor
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Message 1 of 22

PSTN Shutting Down in 2025

BT is to close down the 'traditional' PSTN service by the end of 2025. No more land lines.

Well who knew?!

Moreover, how are vulnerable/old people without broadband going to be dealt with?

Answers on the back of a postacard please (well, I have found no useful information anywhere on t'internet, yet, to advise!).

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21 REPLIES 21
Moderator
Moderator
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Message 2 of 22

Re: PSTN Shutting Down in 2025

@Bernie-the-Bolt I hope you don't mind I've moved your thread to the landline section of the community as its more appropriate. I found the following Openreach FAQ's which I think you might find helpful. Section 7.9 specifically covers your question.

EDIT: Hi Everyone sorry about the broken link, I've fixed it.

Community ModeratorNeilO
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Bernie-the-Bolt
Aspiring Contributor
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Message 3 of 22

Re: PSTN Shutting Down in 2025

I know, but who else does!
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Starwire
Aspiring Expert
877 Views
Message 4 of 22

Re: PSTN Shutting Down in 2025

It’s still in Consultation with OFCOM and Service Providers but it will happen.

Anyone wanting Voice Service will have one Provided by VoIP.

A lot of Countries either already do this or are also in the process of doing the same. Technology can only pander to old people for so long, you either move with the times or get off, up to you.
Distinguished Guru
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Message 5 of 22

Re: PSTN Shutting Down in 2025

Vulnerable people will still have a telephone but service would be delivered a broadband service, If the customer does not have broadband I am sure there would be a phone developed that has a modem and router built in.
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Distinguished Guru
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Message 6 of 22

Re: PSTN Shutting Down in 2025


@Bernie-the-Boltwrote:

BT is to close down the 'traditional' PSTN service by the end of 2025. No more land lines.

Well who knew?!

Moreover, how are vulnerable/old people without broadband going to be dealt with?

Answers on the back of a postacard please (well, I have found no useful information anywhere on t'internet, yet, to advise!).


Jersey have already done this.

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Bernie-the-Bolt
Aspiring Contributor
765 Views
Message 7 of 22

Re: PSTN Shutting Down in 2025

Really -How was this applied? What was implemented?
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Distinguished Guru
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Message 8 of 22

Re: PSTN Shutting Down in 2025


@Bernie-the-Boltwrote:
Really -How was this applied? What was implemented?

You may like to ask JT that, but it was in 2018. See their history :-

https://www.jtglobal.com/global/our-history/

However I'm not entirely sure if there is any non-fibre legacy calls being made.

Another very close to full VoIP I believe is KCOM (Hull)

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Bernie-the-Bolt
Aspiring Contributor
718 Views
Message 9 of 22

Re: PSTN Shutting Down in 2025

Thanks - but I want to know how it was rolled out, particularly wrt older and vulnerable people. In my experience one has had to become an IT expert as, unlike with the traditional telephone system that it just worked, this is not the case with broadband. Routers can go into lock-out for no reason needing a hard reset and this will happen inevitably for people with systems with less nouse , or are just disinterested. In my experience women (generally) expect their male partners to know how to fix things. Who's going to help aged widows? Can't be a helpline if the 'line' ain't working!
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Distinguished Guru
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Message 10 of 22

Re: PSTN Shutting Down in 2025


@Bernie-the-Boltwrote:
Thanks - but I want to know how it was rolled out, particularly wrt older and vulnerable people. In my experience one has had to become an IT expert as, unlike with the traditional telephone system that it just worked, this is not the case with broadband. Routers can go into lock-out for no reason needing a hard reset and this will happen inevitably for people with systems with less nouse , or are just disinterested. In my experience women (generally) expect their male partners to know how to fix things. Who's going to help aged widows? Can't be a helpline if the 'line' ain't working!

Again, ask JT - they've done it. It's not necessarily as you've described. The gubbins of the equipment can easily be in concentration points in the street, and nothing for the end user to do with regard their home connection.

BT did start something similar a while back called BT 21CN - look it up in wikipedia.

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