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Moe70
Contributor
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Message 1 of 3

Phishing Phone Calls

I recently updated my broadband package and two days later started to get calls from numbers 01985044630 and 02075578080. I was told that I would be losing my internet connection in 26 days. The calls started off with a posh male recorded voice saying they were from BT then l was asked to press 1 to talk to an advisor or 2 to disconnect my internet. The ascent was either African or Indian. They didn't know what broadband was so I ended the calls. I reported it to BT straightaway who confirmed it was a scam. Although I blocked these calls, they somehow by-passed the blocker. 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Phishing Phone Calls

See http://bt.custhelp.com/app/answers/detail/a_id/48253/kw/scam%20calls/c/761,6077

Nothing to do with BT.

If you respond, then they know there is a real person on the end, and will add you to a "suckers" list, and you will get even more calls, so just hang up and do not speak, or press any buttons.

They will also try to extract personal information from you.

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Dieroff
Aspiring Contributor
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Message 3 of 3

Re: Phishing Phone Calls

It is yet not another coincedence that after speaking with an operative in one of BT's Indian Call Centres that I am now receiving (2) or (3) phishing phone calls a day.

This happens every time after I 'phone BT and have ended up with "India."

Admittingly, BT Call Protect is blocking most from  activating my phone from ringing out, but I can still see that the attempts have been made.

It is about time that BT put up their hands and admitted that they employ some un-scrupulous personnel in their Indian Call Centres and try to weed them out.

 

 

 

 

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