We've had 4 calls this morning saying that our internet is going to be cut off due to illegal activity, press 1 to speak to our executive. Needless to say we haven't responded but getting fed up with them. We are an EXDir number too.
I don't know how to block.
Suggested course of action or do nothing?
just a scam and computer random dialling nothing you or BT can do. If you block then the number just changes and calls continue - then stop
You could get a call blocking phone, like the BT 4600.
Blacklisting a number is a total waste of time, the numbers are spoofed and are different every time a scammer calls.
Because you are wasting the time of a CS agent that could be better spent dealing with a real problem.
Except you have encouraged people to call CS to blacklist it for them.