We are excited to announce that we have added a link to our phone faults, live chat team. As well as contacting BT by phone and, of course, asking for advise here on the forum, you now have another option to chat live with a phone faults trained advisor to help sort out whatever issue you may be having.
Opening hours are
8am to 7:45pm, 7 days a week
To get in touch with this team please click on the link at the top of the page.
If you want to contact BT outside of the Live Chat opening hours you can email BT here
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Help guide to using the community? Click below
Make sure you are logged into the forum otherwise you will not see our contact link when a moderator offers help. When sending us your details please don’t send a Private message (PM), we can’t deal with account/service issues via PM so please use the contact link. Thank You