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Phone doesnt stop ringing

If i recieve a call on my house phone (BT Graphite 2500) and if the caller declines the call, my house phone keeps ringing! How do i stop this happening ?
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Re: Phone doesnt stop ringing

Hi @rosshendry1008 sorry that you are having a problem with your Graphite 2500 phone. 

Check out the Product Help Page  and if you can't solve the issue with the user guide the contact information for the product help desk is also listed.

Cheers
John

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