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scotta1980
Aspiring Contributor
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Message 1 of 2

Phone fault still not fixed reported 30 November 2014

hi 

 

i was having problems with my broadband infinity when i phoned bt thay said i had a fault on my line it was reported on the 330 November 2014 but its still showing as fault still open i am still having problems with my broadband .i am still not getting the speeds i was told i would get could this be due to the line fault every time i have been on the phone thay alwas say it is showing a fault on your line can anyone from bt help with this thanks

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1 REPLY 1
Distinguished Sage
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Message 2 of 2

Re: Phone fault still not fixed reported 30 November 2014

sounds like you need an engineer visit
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