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Rhi_Kay
Newbie
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Message 1 of 2

Phone socket in wall cpuld be affecting out internet

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Hi,

Spoken to sky and our internet is fine the box has all its lights on. The man suggested it could be the phone because at that time thete was no dial tone.

Thete seems to be one now but it can come and go. Was wondering if this is what effecting our internet? And dp i need to get someone out to have a look at the socket on the wall?
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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Phone socket in wall cpuld be affecting out internet

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@Rhi_Kay 

This is a BT Retail forum and cannot help Sky customers.

Try posting on the Sky Users forum. http://www.skyuser.co.uk/forum/

The external network and socket are the property of Openreach, so you will have to ask Sky to arrange a visit.

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