New to the forms just trying to work out the best way to use them. Im sorry if this isnt in the correct section. Here is my issue:
I have recently placed an order with BT. When creating my order I asked BT to install a new phone line. When requesting this I was told that I would have to inform my provider that I was leaving as they obviously wont need to do a line take over when they are going to install a new one.
A couple of hours after placing the order Plusnet sent me an email saying they had been informed BT were attempting to take over the line and told me when the completion date was.
I have already asked an advisor about if I can get my landline number ported over with me even though its going onto a new line. So far they haven't been able to answer me. Do any of you know how I can get this arranged? Any Mods availble to have a look for me?
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Sorry, why do you want/need a new phone line when you already have an existing 1 with PN which you want to port to BT?
Are you intending to migrate your BB from PN to BT as well?
If that's the case why don't you just apply for BB (incl. landline) from BT & let them take care of everything?
@iniltous: PN don't do LLU. Their landlines are all BTw WLR.
There is still legacy kit installed in some areas, but it does not show up anywhere on the various checking sites. They are the lower priced options quoted.
The initial cost of installing this type of equipment, stopped many of the service providers proceeding, also some exchanges did not have any spare space to put the kit.
@Keith_Beddoe: There's a page on PN site stating:
Our broadband is supplied over the BT Wholesale network.
The products on offer are split into two categories:
•20th Century Network (20CN) Available in most UK exchanges. 'IPStream Connect' (IPSC)
technology is used to provide speeds up to a theoretical maximum of
8Mb via ADSL1 •21st Century Network (21CN) Available in a growing number of UK exchanges, 'Wholesale Broadband
technology is used to provide: ◦Speeds up to a theoretical maximum of
8Mb via ADSL1 ◦Speeds up to a theoretical maximum of 24Mb via ADSL2+ ◦Speeds up to a theoretical maximum of 80Mb via Fibre to the Cabinet
(FTTC) Note: We often refer to our ADSL1/2+ products as 'Standard broadband'
to help differentiate them from FTTC products.
PN themselves should know!
They are the lower priced options quoted.
PN's low cost areas are not due to them having LLU, but are defined by PN as Market B exchanges only. See What is a low cost area? .
It was 24Mbs ADSL2+ equipment that I saw being installed. This was connected directly to line, and gave a faster connection than was available from the BT DSLAM equipment.
It was a stand alone rack, connected with a single optical fibre link and was installed and maintained by a third party contractor, but had a Plusnet label at the top of the rack.
It was about the time when companies were first allowed to install their equipment in the exchange. There was a bit of a rush to find space, from what I remember.
This was before MSANS were installed in the larger exchanges.
This news item may relate to this, as its about that time.
"Speeds up to 8Mb will be available within Tiscali's LLU service areas using ADSL and speeds of up to 24Mb will be possible in areas where Tiscali is using ADSL2+ technology. "
In effect, they were using Tiscali`s racks.
It was some time ago now, but I do still remember it.