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Norfolklady
Newbie
658 Views
Message 591 of 703

Re: Possible Scam?

We had  a similar call today from number 06570986667 (an Indian number). Said from BT & we had recently been having problems with our connection (who hasn't?) & they would help fix it. Apparantly somebody had 'hacked our router'. Anyway she was leading up to getting remote access (asking me to go to the run dialog etc) so I asked if I could ring her back at BT to verify who she was. Passed on to 'supervisor', also an Asian accent, who gave me the number 01618188421 to call 'but sometimes they get busy so it may be answered by a call centre but it is BT really'. I terminated the call at this point

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Distinguished Expert
Distinguished Expert
654 Views
Message 592 of 703

Re: Possible Scam?


@Norfolklady wrote:

We had  a similar call today from number 06570986667 (an Indian number). Said from BT & we had recently been having problems with our connection (who hasn't?) & they would help fix it. Apparantly somebody had 'hacked our router'. Anyway she was leading up to getting remote access (asking me to go to the run dialog etc) so I asked if I could ring her back at BT to verify who she was. Passed on to 'supervisor', also an Asian accent, who gave me the number 01618188421 to call 'but sometimes they get busy so it may be answered by a call centre but it is BT really'. I terminated the call at this point


That 0161 number you were given isn't a BT number.
It's a well known scammer call centre / or indivual.

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Bob1001
Aspiring Expert
636 Views
Message 593 of 703

Re: Possible Scam?

Rather than decrease the scam calls have increased particularly the recordings saying "your Internet will be cut off". The only solution I have found is to leave the answering machine on and only pick up the phone if it is someone I know. None of the scam calls except the recordings will leave messages.

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Zurdo
Contributor
631 Views
Message 594 of 703

Re: Possible Scam?

I’ve had loads of these scam messages. I usually now thank them for the warning and tell them I’ll throw out the computer and buy a new one. They’re so gobsmacked they ring off!

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Distinguished Expert
Distinguished Expert
610 Views
Message 595 of 703

Re: Possible Scam?


@Bob1001 wrote:

Rather than decrease the scam calls have increased particularly the recordings saying "your Internet will be cut off". The only solution I have found is to leave the answering machine on and only pick up the phone if it is someone I know. None of the scam calls except the recordings will leave messages.


Just had a call from a number traced to Scotland.....How appropriate, as area is listed as Maud.

Flossie with the same old American voice again, calling from Maud!. It’s the same recorded voice, and you don’t need voice recognition software.  Sooner or later someone will catch the caller.

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Distinguished Guru
594 Views
Message 596 of 703

Re: Possible Scam?


@Ribblelancswrote:


That 0161 number you were given isn't a BT number.
It's a well known scammer call centre / or indivual.


The number should have been reported by now. According to the OFCOM list, the number range is for WaveCrest (UK) Ltd.

This is one of those cases where this can clearly be checked and if relevant, closed down.

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richardbg
Beginner
482 Views
Message 597 of 703

Re: New India Phone Scam

I just had  call from an Indian gy saying he was an engineer from Openreach. He asked if I had a router (yes), how many devices were connected (one) and was my speed slow (I have no idea). H easked me to go to my computer and we will perform some tests. When I said no he replied he did not ask to take my computer. I replied I neved said he was asking to take it. He became agitated and angry and an argument ensued. I said I had no idea who he was and was fed up with Indian scam artsists and Openreach coudl check the ine speed without need in me to allow acces to my computer.. After accusing me of shouting at him (which was true) he stafted screaming at me and hung up.

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Distinguished Sage
Distinguished Sage
481 Views
Message 598 of 703

Re: New India Phone Scam

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richardbg
Beginner
476 Views
Message 599 of 703

Re: New India Phone Scam

I got one today from an Indian guy saying he was an engineer form openreach. Asked all osrt so questions and wanted to get me to go to my computer to check line speed. I refused and told him I did not know who he really was and if Opnereach wanted to check line speeds they di not need me to do it for them. He became argumentative. I said I was fed up with scammers from India. Bigger argument ensued with him  screaming at me and then he hung up. For sure no-one who was really an engineer from  Openreach woudl beahve this way. Beware of anyone wanting to take control of your computer.

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Carantan
Beginner
460 Views
Message 600 of 703

Re: Possible Scam?

I just had a phone call from man with Indian accent saying he was from BT and they had made changes to the exchange and opened a new line"  and needed to make checks.  Asked me lots of questions about what devices I used with my router.  Then asked me to open the "run"  box on my laptop.  At this point he passed me to a lady, also with an Indian acent,  who was about to tell me to type something into the run box when I put the phone down on her.  No doubt she would have  got me to type something  that  gave her control.

A check on the caller number came up with this number: 00390283559116

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