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I had exactly the same this morning from 01788962162. Initially the lady said she was from sky then later I asked again and a different person said they were from by open reach.
I refused to tell them my bank so was passed to supervisor who said this is all to help me etc etc then got cross when I said I was uncomfortable giving then my bank info. He then hung up!
Hi, welcome to the forums.
For information, the scammers didn't call from that number, they spoofed it using a VoIP system. The number is actually in a protected range, hence not allocated.
I can confirm this i still happening. They are very persistent. Keep up the fight and say you simply will not divulge sensitive numbers/IDs from your end. It was about ten minutes I was handed to a manager who then put his foot in it by calling me "Mr George" (there are no Georges living at the address).
"BT will never call out of the blue and:
Yes Ive had two of these in three days. Rang BT and they confirmed this is a scam.
Guy git really hurt when I told him he was a scammer. Poor darling. Get lost!!
Aha thanks, I couldn't remember the name of the thing for when a number comes up on 1471 as a non-existing number.
I've just been scammed from a spoof number 0207 819 6982
First the phone rang and there was a recorded (posh female) voice saying my broadband was going to be cut off within 24-48 hours due to illegal activity being detected. Press 1 to call back.
Guy answers the phone. Noisy background. He says "Hello?" I say "Who's this?"
He says "This is BT Open Reach" but he does something unexpected with the first vowel sound in BT. ("Bay-Tee").
It's not about accent - these two sounds are the same vowel sounds, if it was the accent he'd pronounce both the ees as ays i.e. Bay-Tay.
So I said "What company?" Him: "Bay-Tee. " Me: "What's Bay-Tee?" Him: "OpenReach". Me: "Is that British Telecom?" (no response) "Is that British Telecom?" (no response) "Is this a scam?" (He puts the phone down on me).
And, as I said in an earlier post, the first time I got one of these scams claiming to be from BT in particular (as distinct from the generic 'your provider') was right after I had had an online conversation with real BT about an anomaly in my phone bill. Like several others, I have a strong suspicion that someone working for BT is passing phone numbers and addresses on to scammers.
..... I have a strong suspicion that someone working for BT is passing phone numbers and addresses on to scammers.
I share your suspicion. I get a spate of "your broadband is about to be terminated unless..." pre-recorded calls which start just after I have placed a BT order. Once the order is complete the calls stop. Symptomatic, it seems to me, of a leak or a hack.
I just had one couldn’t even understand them English was so bad wanted me to go into App Store when I asked why so they could fix my internet I don’t even have but account but sounds just like yours so it’s a scam