is this an extension socket or your master socket. Are you a bt Retail customer
Hello, i know you probably thinking what an idiot but i was pulling some sky wires out of my house and in process I've managed to yank wires out of my socket i have blue and white pair and orange and white pair
If you are a Sky customer you need to post on the Sky user forum.
This is a BT Retail customer forum and cannot advise you on your Sky connection. All connections are supplied by Openreach, so if you have disconnected you line and cannot fix it, you will have to ask Sky to arrange a visit from Openreach. There would most likely be a charge for the visit.