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Ollyoliver
Newbie
242 Views
Message 1 of 5

Pulled phone line out of socket help!

Hello, i know you probably thinking what an idiot but i was pulling some sky wires out of my house and in process I've managed to yank wires out of my socket i have blue and white pair and orange and white pair
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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Pulled phone line out of socket help!

is this an extension socket or your master socket. Are you a bt Retail customer



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Distinguished Sage
Distinguished Sage
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Message 3 of 5

Re: Pulled phone line out of socket help!


@Ollyoliver wrote:
Hello, i know you probably thinking what an idiot but i was pulling some sky wires out of my house and in process I've managed to yank wires out of my socket i have blue and white pair and orange and white pair

If you are a Sky customer you need to post on the Sky user forum.

Sky User - The unofficial support forum for everything Sky!

This is a BT Retail customer forum and cannot advise you on your Sky connection. All connections are supplied by Openreach, so if you have disconnected you line and cannot fix it, you will have to ask Sky to arrange a visit from Openreach. There would most likely be a charge for the visit.

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Ollyoliver
Newbie
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Message 4 of 5

Re: Pulled phone line out of socket help!

I'm not sky customer , i was removing the sky airels from my property off a previous tenant and in the process i pulled the phone line out of the phone socket as they come through the same hole in the wall which i didn't realise
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Distinguished Sage
Distinguished Sage
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Message 5 of 5

Re: Pulled phone line out of socket help!

Who do you pay your phone line rental to?

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