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Message 1 of 5

Re: BT Call Minder (1571) Number of Rings before Pick Up

I live in a house with several floors, it just is impossible to get to the phone within 7 rings, even nearly breaking my neck running down stairs. Yes, we have a roma phone, but I dont keep it with me all the time... I wonder how many old ladies that cant get to the phone with poor hip joints and others are suffering? Maybe a few high profile compensation cases where people have been hurt trying to get the phone before BT 1571 kicks in, would perk BTs ideas up a bit? It cant be rocket science to up the ring number from 7 to 12 accross the board! Why should someone have to pay £3.00 a month for Callminder just to increase the ring number and not injure themselves? A basic common sense issue. SORT IT OUT.

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4 REPLIES 4
conrad
Recognised Expert
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Message 2 of 5

Re: BT Call Minder (1571) Number of Rings before Pick Up

Here is a link to a page where you can download the call minder user guide.  Page 8 shows how to increase the number of rings to 10 which is the maximum   http://bt.custhelp.com/app/answers/detail/a_id/8431/kw/call%20minder%201571/c/345,350,1084

 

The download is at the bottom of the page

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Distinguished Guru
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Message 3 of 5

Re: BT Call Minder (1571) Number of Rings before Pick Up

Hi

Do you have Call Mnder or BT Answer 1571 as there is a difference? BT Answer is free (well as long as you make the minimum amout of calls a month) and is a basic answering service whereas Call Minder is a chargeable service which has a few more facilites attached to it.

If you have the BT Answer 1571 I am afraid that you cannot change the ring time before the call is answered but Call Minder you can increase the ringing.

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Message 4 of 5

Re: BT Call Minder (1571) Number of Rings before Pick Up

Countless elderly or disabled people must feel the same frustration and anger as you do. But do you expect BT to care? They COULD very easily fix a longer time--say twelve rings, as you suggest, or fifteen, instead of a measly seven. But that wouldn't drive people to sign up for Callminder at £25 more per year, would it? What do you think BT is in business for? Public service?  

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SamPos
Aspiring Contributor
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Message 5 of 5

Re: BT Call Minder (1571) Number of Rings before Pick Up

Exactly!! My grandma (at 94!) also would like to extend the ring answer delay to someting normal like 30sec, why can't BT give this out free???????????

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