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Beginner
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Message 1 of 4

Re: Caller display not working

Hi DanielS or any other moderator … I have the same problem … I have a new BT Premium phone but it is not recognising numbers.  When I look on my account it says I have caller display but can someone please check to see if it's active or not

 

Many Thanks

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3 REPLIES 3
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Beginner
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Message 2 of 4

Re: Caller display not working

As requested I have dialled *#234# and got the following response … This service is not available

 

Thank you

Jon

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Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: Caller display not working

I assume you are a BT phone customer?

Dial 17070 and make sure that the number that is read out, matches the phone number on your BT account.

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Beginner
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Message 4 of 4

Re: Caller display not working

I did and it is

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